Cart Attendant-Customer Loadout Associate

Job Description

Job Description

Description :

Responsible for maintaining the parking lot and ensuring that shopping carts are returned to designated areas. Accurately and properly assist customers with requested carry-outs of purchased merchandise to their vehicles.

Essential Functions / Duties :

• Greet customers entering the store.
• Answer customer questions and provide information on store merchandise.
• Regularly collect and return shopping carts from the parking lot to the store entrance and cart rails.
• Keep the parking lot and cart areas clean by picking up trash and emptying trash receptacles.
• Periodically check shopping carts for damage and report any issues to management.
• Help customers with carry-outs of purchased merchandise from store / warehouse to their vehicles.
• Use forklifts, pallet jacks, or other loading equipment to transfer merchandise safely.
• Other duties as assigned by supervisor or management.

Requirements :

Required Experience : Previous experience as a cart attendant and / or material handler is preferred, not required. Ability to understand and follow specific instructions and procedures. Ability to sort, check, count, and verify numbers. Ability to resolve difficult or stressful customer service issues. Ability to work as part of a team.

Required Education / Certification : High School Diploma or GED is preferred, not required.

Other Requirements : Frequent lifting of 25 to 75 pounds and occasional lifting of over 75 pounds is required. Must be able to work the majority of shift walking and standing. Must be able to work outdoors in various weather conditions.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.