Overview
Agentic Integration Specialist (Multiple Levels) at Salesforce. This role focuses on designing, building, and managing integrations that enable Agentforce AI agents to act autonomously across enterprise systems. You will orchestrate a network of specialized AI agents and ensure secure, scalable integrations.
About Salesforce
Salesforce is the #1 AI CRM, guiding customers with AI, data, and responsible innovation. We value Trailblazers who drive performance and growth while upholding our core values.
The Role
We are seeking a technically adept Agentic Integration Specialist to join the Forward Deployed Engineering Team. You will connect Agentforce agents to enterprise systems, orchestrate multi-agent collaboration, and design robust integration patterns to support autonomous agent actions.
Your impact includes designing integration architecture, multi-agent orchestration, agent-to-agent communication, API development, workflow automation, security and authentication, data flow and transformation, and continuous troubleshooting and optimization.
Responsibilities
- System & Agent Integration Architecture : design, implement, and secure integration patterns connecting Agentforce to enterprise applications and enabling inter-agent communication.
- Multi-Agent Orchestration : design and manage a Model Context Protocol (MCP) to coordinate a fleet of AI agents, including task allocation and collaboration.
- Agent-to-Agent Communication (A2A) : develop protocols for inter-agent collaboration and task handoffs.
- API Development and Management : develop and maintain REST and SOAP APIs for data exchange and action execution.
- Workflow Automation : translate complex business processes into automated, agent-driven workflows.
- Authentication and Security : implement OAuth, SAML, and related security controls to ensure secure agent activities.
- Data Flow and Transformation : manage real-time data movement and format / schema transformations between systems.
- Troubleshooting and Optimization : monitor integrations, resolve issues, and optimize performance.
Required Qualifications
5+ years in a technical integration role (e.g., Integration Developer, API Specialist).Expertise in API design / development (REST, SOAP, webhooks).Proficiency in programming / scripting languages (e.g., Python, Java, JavaScript).Hands-on experience with an enterprise iPaaS (e.g., MuleSoft, Dell Boomi) or similar.Strong understanding of OAuth 2.0, OpenID Connect, SAML.Experience with JSON / XML and data transformation techniques.Familiarity with message queues, event-driven architecture, and distributed systems.Understanding of AI agents and multi-agent systems; direct experience with AI / automation projects is a plus.Excellent troubleshooting and cross-team communication skills.Proactive, detail-oriented, and able to work independently in a fast-paced environment.Preferred Qualifications
Experience integrating with the Salesforce platform using Salesforce APIs and Apex.MuleSoft Developer or Architect certification is desirable.Familiarity with cloud provider integration services (AWS, Azure, Google Cloud).Experience working in an Agile environment.Additional Information
Accommodations : If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.
Posting Statement : Salesforce is an equal opportunity employer. We value merit and qualifications and are committed to non-discrimination across race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other legally protected classifications. Compensation varies by location and other factors; salary ranges are provided per region where applicable. Benefits include time off, medical / dental / vision, mental health support, parental leave, life and disability insurance, 401(k), and employee stock purchase plan. Details at the Salesforce benefits site.
Location notes : Indianapolis, IN; various salary ranges by location are provided in the posting.
Job Details
Employment type : Full-timeSeniority level : Not ApplicableJob function : Project Management and ITIndustries : Software Development, IT Services and IT Consulting, Technology, Information and InternetJ-18808-Ljbffr