Assistant Community Manager

Are you passionate about fostering vibrant communities and ensuring residents' satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Compensation :

$21.00 - $23.00 / hour; direct experience highly considered.

Employment Type : Full Time

Work Location :

27051 Towne Centre, Suite 200, Foothill Ranch, CA 92610

How Our Employees Make an Impact :

Our Community Manager Assistants play a crucial role in fostering a sense of community within our managed properties. Such responsibilities include :

Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.

Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.

Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.

Collaborate with the Community Manger to ensure effective communication channels between residents, management, and other stakeholders.

High School Diploma or GED

Minimum one year experience in customer service

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level

Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level

Knowledge of customer service best practices and conflict resolution techniques at a proficient level

Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.

Able to prioritize, manage time, and meet deadlines.

Able to interpret verbal and / or written instructions at a proficient level.