Associate Director, Program Success

Job Title : Associate Director, Program Success

Team : Innovation Team

Location : Hybrid in Newark (NJ)

Employment Type : Full-time

Start Date : October 2025

About Braven

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

To learn more, take a look at Braven’s Jobs Report .

About the Role

As Braven scales its centralized-course model to serve more Braven Fellows across an expanding portfolio of higher education partners, the Associate Director, Program Success plays a critical role in ensuring a high-quality course experience. This individual is responsible for managing a pool of part-time Graders. You will reinforce Braven's ever-evolving grading strategy and systems, ensuring strong alignment with academic policies and campus-specific norms.  Additionally, this manager serves as the primary point of contact for our volunteer career coaches, whom we call Leadership Coaches (LC’s) during the term, responding to questions, escalating challenges, and ensuring they feel connected and supported. This highly collaborative role blends execution, coaching, and quality assurance to help deliver an exceptional experience for both Fellows and those who support them.

This role will be on the Innovation Team’s Central Delivery Team and report to the Director, of Academic Success.

What You’ll Do

Stakeholder Management (40%)

• Supervise and support a pool of part-time Graders for the Braven Leadership and Career Accelerator course, including onboarding, quality assurance, and feedback cycles.
• Collaborate with Program Facilitators and Associate, Academic Success to implement volunteer support and accountability structures, including coaching for underperforming LCs.
• Co-design and lead grader training cycles and communities of practice (regular peer learning groups) to ensure grading consistency and alignment with  Higher Education Partnerships standards.
• Provide escalation support and intervention for Graders struggling to meet expectations and coordinate closely with others to ensure high-support LCs get what they need to influence student outcomes in the course

Course Data Management & Analysis (40%)

Leadership Coach Experience and Retention Support (15%)

Team Collaboration & Knowledge Sharing (5%)

Requirements

Minimum Requirements

Preferred Qualifications

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply.

Work Demands

Additional Requirements

Application & Interview Process

While the interview process may vary slightly, the general process will be :

Benefits

Compensation and Benefits

Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking.

New hires can expect a starting salary at the beginning of the range to allow room for growth with performance and so that Braven maintains internal equity. The salary ranges, by geographic market, for this role are set forth $69,000-$86,200 in Newark. This is a full-time, regular, exempt, and benefits eligible position where you will be working at 100% capacity.

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include :

Please note that Braven is firm in its compensation philosophy; therefore, only candidates who believe that our total rewards package matches what they are looking for in their next opportunity are encouraged to apply.

Location

We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, this role requires teammates to live within commuting distance of Newark.  We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week.

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.  We encourage talented individuals of all backgrounds to apply.