Manager, Transportation in Dedicated at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Manager, Transportation in Dedicated at RXO, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.
What your day-to-day will look like :
- Maintain responsibility for the overall P&L to meet established budgets and forecasts
- Ensure the effectiveness of the operation's communication, interaction and relationship with company drivers
- Oversee the management of tractor maintenance, compliance and service delivery
- Track operational performance, including route configuration, on-time pickup and delivery, volume, equipment balance and empty miles
- Ensure driver recruiting and retention meets established fleet size goals
- Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
- Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
- Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
- Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
- Ensure annual profit, efficiency and quality goals are attained at each client engagement
- Direct capital expenditure and asset deployment activities
- Customer facing role that requires every day interaction with decision makers
- Depending on site and account specifics, safety sensitive job functions could include :
- Must be able to pull tanker with a commercial motor vehicle
- Manually fill up tanker on site at customer
- Trailer shuttle work when required by customer throughout the day
- Review and inspect load securement for both inbound and outbound loads
- Forklift work at off-site location required when needed
- Train new drivers on tanker and forklift equipment
What you'll need to excel :
4 years of transportation experienceIn-depth knowledge of the supply chain / logistics industryAvailability to travel occasionallyIt'd be great if you also have :
Bachelor's degree or equivalent related work or military experienceProject management skills and experienceProven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employeesFleet Management and Maintenance experienceExperience in Transportation Management Systems and Telematics such as OmnitracsUnderstanding DOT rules and regulationsSolid customer relationship management skillsClass A CDL and Tanker Endorsement (as applicable per the specific account)This job requires the ability to :
Lift objects of various shapes, sizes and weights up to 25 lbs.Stand, sit or walk for extended periods of timeReach (including above your head), bend, climb, push, pull, twist, squat and kneelIn this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us : Our Benefits
Comprehensive medical, dental, and vision plans401(k) retirement plan with up to 5% company matchPre-tax accounts to help streamline eligible expensesCompany-paid disability and life insuranceEmployee Assistance Program (EAP)Career and Leadership Development ProgramsPaid time off, company holidays, and volunteer daysOur Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.