Customer experience associate

We are looking for a Customer Experience Associate to join our growing team in Dayton, Ohio. This is an in-person, customer-facing role where youll be the first point of contact for our customers. If you enjoy creating meaningful connections, solving problems, and delivering exceptional service, this could be the perfect opportunity for you.

About the Role

As a Customer Experience Associate , youll play a key role in welcoming and assisting customers face-to-face. Your mission will be to ensure every customer interaction is positive, efficient, and supportive. Youll provide clear information, resolve issues quickly, and make sure each person leaves with an excellent experience. This role is ideal for someone who thrives in a fast-paced environment and enjoys engaging directly with people.

Key Responsibilities

Greet and assist customers with professionalism, warmth, and care.

Answer questions, resolve problems, and provide accurate, timely information.

Deliver outstanding customer experiences at every interaction.

Collaborate with team members to create a supportive and efficient environment.

Stay up to date with product and service knowledge to better support customers.

What Were Looking For

Strong communication and interpersonal skills.

A friendly, approachable, and customer-focused attitude.

Ability to think quickly, adapt, and problem-solve effectively.

Previous experience in customer service, retail, or hospitality is a plus (not required).

Dependability, punctuality, and a strong work ethic.

Why Join Us?

Competitive pay and employee benefits.

Clear opportunities for career growth and professional development.

A collaborative team culture that values your contribution.

A chance to make a real difference by helping customers every day.

If youre ready to grow your career in customer experience and enjoy making every interaction a positive one, wed love to hear from you.

Apply today to become a Customer Experience Associate in Dayton, Ohio, and start making an impact.