Security Badging Specialist

Security Badging Specialist - Global Physical Security (GPS) Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Badging Specialist to join our amazing culture.

In this role, you will provision badging services across a data center campus and report to a Service Team Leader.

As a Security Badging Specialist , you are a part of a dynamic team that allows you to grow as Convergint grows.

Who You Are You have a passion for providing world-class service to customers, colleagues and communities.

You are a person of integrity with a commitment to growth, accountability and delivering results.

You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

You want to grow with us and deliver results as an exceptional Security Badging Specialist .

Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider.

We realize the importance of diversity in achieving that goal.

Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.  We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience” Serve as a leading contributor, providing direction and leadership in program implementation and daily operations.

Execute complex, non-routine technical and business tasks requiring advanced expertise in access control and credential management systems.

Program, configure, and maintain Lenel OnGuard access control systems, including access levels, readers, and system integrations.

Manage credential management systems, ensuring accurate assignment and maintenance of user access levels.

Collaborate with site security, IT, and other lines of business (LOBs) to gather programming data and coordinate access permissions.

Partner with local and global management teams to define, build, and maintain approval roles within the credential management platform.

Provide general badging and credentialing support, troubleshooting and resolving service tickets in a timely manner.

Monitor system performance across Lenel and credential management platforms to ensure compliance with site standards and operational policies.

Review and respond to issues reported through the credential management support channels and email system.

Conduct root-cause investigations of download failures, access issues, and system communication errors to maintain reliability and security.

Maintain system documentation and change records in accordance with company and customer requirements.

Performs other duties and responsibilities as requested or required.

What You’ll Need Lenel Advance Administrator certification and associated programming experience.

Experience with CrowdStrike is highly preferred.

Expertise in data center physical security systems software and hardware stack (e.g., video surveillance, access control, alarm systems, integrated security platforms).  Strong organizational and clear communication skills, to include outstanding interpersonal and customer service skills.

General understanding of computer systems, security badging, and Microsoft applications.

Self-motivated and results-driven, with a strong work ethic and the ability to thrive both independently and in a team environment.  Must demonstrate strong multitasking abilities to manage multiple different tasks.

A team player with the ability to effectively communicate internally across Convergint nation as well as externally with our customers and ECO system partners.

A valid driver’s license with a clean driving record.

Company Benefits and Perks Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues :

• Company Holidays and Paid Time Off Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Vehicle reimbursement plan Corporate Social Responsibility Day And much more… Requirements : Education : High School Diploma.
• Lenel Advance Administrator certification.

Minimum Experience :

Position Location :