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Network Infrastructure Support Engineer Tucson AZ

Network Infrastructure Support Engineer Tucson AZ

InTegriLogic CorpTucson, AZ, US
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Overview

Join to apply for the Network Infrastructure Support Engineer Tucson AZ role at InTegriLogic Corp

InTegriLogic Corp. is a fast-growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR Implementation and Network Design and Setup.

We are looking for a Network Infrastructure Support Specialist who is at an expert level with supporting Windows-based workstations, printers, and servers. This would include management of Active Directory at an enterprise level over users and computers in a Microsoft Domain. Additionally, Dynamic Host Configuration Protocol (DHCP) and Domain Name Service (DNS) configuration and maintenance is an integral part of this position.

Responsibilities

  • Provide remote and on-site technical support for our clients
  • Network printer troubleshooting and configuration
  • Configure Windows-based computers from a systems administrator perspective including workstation image management and Active Directory tools management
  • Configure, troubleshoot, and resolve networking hardware and software issues
  • Be adept with utilizing PowerShell for automation and configuration changes en masse
  • Complete documentation in our ticketing system in the time frame required, including accurate time spent on resolving client issues
  • Serve as primary contact for 3rd party vendors
  • Maintain high level of customer satisfaction
  • Adhere to quality standards set by company
  • Represent company in a professional and ethical manner

Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • IT Services and IT Consulting

    • Location

    Tucson, AZ

    Qualifications

  • 5+ years' experience configuring and repairing Microsoft Windows-based computers including :
  • Windows Desktop Operating Systems from Windows 7 to most current version
  • Windows Server Operating Systems from Windows Server 2012 to most current version
  • Office versions from Office 2010 to most current version
  • Network and local printing
  • Imaging and maintaining base images
  • 3+ years' experience with Microsoft Active Directory Users & Computers
  • Creation / implementation of Group Policy Objects (GPO) as part of automating configuration tasks for clients
  • DHCP and DNS configuration
  • 2+ years' experience with using PowerShell to :
  • Conduct changes en masse throughout a network
  • Configure specific items on a workstation
  • 2+ years with configuring and deploying networking equipment including :
  • Routers
  • Firewalls
  • Switches

    • Additional qualifications

  • A+ Technical Certification or equivalent experience
  • Network equipment configuration of Cisco, SonicWall, Sophos, Ubiquiti and Ruckus
  • Experience with configuration / administration of Voice over IP (VoIP) and FoIP
  • Experience with configuration and administration of Electronic Medical Record (EMR) and Practice Management (PM) systems for healthcare clients

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