Director - Global Vendor Solutions

Global Vendor Solutions Director

Are you ready to shape the future of global commerce and delivery? At Global Vendor Delivery and Solutions, we dont just support Microsofts businesswe redefine how it operates. We are the architects of transformation, blending AI-powered innovation with continuous improvement (CI) to deliver scalable, secure, and high-quality solutions across a dynamic vendor ecosystem.

As part of Microsoft Business Operations (MBO), youll be at the heart of a team that :

• Supercharges operational excellence through AI+CI, driving step-function improvements in productivity, speed, and quality
• Partners to accelerate growth, enabling compliant revenue expansion and risk mitigation across global markets.
• Delivers differentiated customer experiences, making it easier to do business with Microsoft through streamlined, trustworthy operations.
• Builds the AI-powered frontier firm, where bold goals, inclusive culture, and human ambition converge to reshape business processes and customer engagement.

We embrace ANDholding paradoxes like agility AND stability, innovation AND complianceto unlock breakthrough ideas and solutions. Our work is challenging, creative, and deeply impactful, with opportunities to co-innovate with strategic suppliers and transform legacy operations into AI-enabled services at scale.

If you thrive in complexity, lead with curiosity, and aspire to make a global impactGlobal Vendor Delivery & Solutions at MBO is your next destination.

Role Summary

We are seeking a visionary leader to serve as Director of Global Vendor Solutions, responsible for defining and executing a multi-year AI strategy that transforms business operations and vendor-managed processes. In this role, you will lead the integration of advanced AI technologies including Microsofts COSMIC platform, Dynamics 365 (D365), Azure AI services, and CoPilot into our workflows to streamline execution and drive process innovation. You will sponsor end-to-end process design, governance, and transformation initiatives across multiple teams, ensuring high efficiency, compliance, and risk mitigation. Additionally, you will help drive strategic supplier partnerships to realize the AI benefits and investments at scale. This role requires a seasoned thought leader with deep expertise in people leadership, process transformation and change management someone who can champion AI-driven transformation to achieve bold step-changes in operational excellence.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.