Executive Director | MBA in Business Administration
Job Title : Marketing Director & Community Liaison
Job Summary
The Marketing Director / Community Liaison leads Symbii Home Health and Hospice - Bear River's marketing efforts, driving strategic growth through relationship-building and community outreach. This role oversees market development initiatives with hospitals, skilled nursing facilities, discharge planners, and physician offices. The Marketing Director / Community Liaison is responsible for creating and executing strategies to increase patient referrals, strengthen community presence, and ensure alignment with the organization’s mission of delivering safe, high-quality healthcare.
I. Geography
Cache County with parts of all of Box Elder County.
II. Duties & Responsibilities
- Direct all marketing and business development activities to achieve annual volume projections and revenue goals.
- Demonstrate proficient sales related practices, namely, cold calling, conversion of referrals to admissions, and continued strong relationship building strategies.
- Develop, implement, and oversee a comprehensive marketing strategy, including market assessments, referral growth plans, and territory management.
- Lead and mentor the marketing team to ensure performance goals are met or exceeded.
- Build and maintain high-level relationships with referral sources, payers, and community partners.
- Ensure accurate documentation and reporting of marketing activities, referral source interactions, and outcomes.
- Align all branding, communications, and public relations efforts with organizational culture and standards.
- Monitor community and customer perceptions of Symbii and develop strategies to reinforce Symbii’s reputation as a provider of choice.
- Identify opportunities for service growth, market expansion, and innovative approaches to meet evolving community needs.
- Maintain expert-level knowledge of the home health, palliative care, and hospice markets, including competitors, referral trends, and regulatory shifts.
- Analyze the cost-effectiveness of marketing initiatives and adjust strategies as needed to maximize ROI.
- Partner with the Care Coordination Team to ensure smooth transitions for patients and families through the admission process.
- Serve as a visible leader in the community, representing Symbii at events, conferences, and professional associations.
III. Job Requirements
A minimum of a High School diploma. College or University preferred.Minimum of 1-year in progressive marketing or sales related experience. Hospice / Home Health experience strongly referred.Proven track record of developing and executing successful marketing strategies that drive measurable growth.The ability to drive to and call upon 6 - 8 individual accounts per day. (Ranging from : Hospital, Skilled Nursing Facilities (SNF), Assisted Living Facilities (ALF), Retirement, and Independent Communities / Facilities, Senior Centers, Clinics, etc.)Exceptional leadership, communication, negotiation, and public relations skills.Strong organizational and analytical abilities with the capacity to manage multiple priorities.Demonstrates initiative, adaptability, and the ability to inspire a high-performing team.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
OtherIndustries
Hospitals and Health CareReferrals increase your chances of interviewing at Symbii Home Health and Hospice by 2x
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