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Operations Manager
Operations ManagerFirst Search Inc. • Buffalo, NY, US
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Operations Manager

Operations Manager

First Search Inc. • Buffalo, NY, US
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Job Description

Position : Operations Manager

Reports to : Plant Manager

Direct / Indirect Reports : ~200

Role Overview

The Operations Manager will oversee day-to-day plant operations, leading a team of technicians and managers to achieve excellence in safety, quality, productivity, and cost efficiency. This role requires a strong leader who can inspire and develop talent, drive continuous improvement, and partner cross-functionally to deliver business results. Serving as a key advisor to the Plant Manager, this leader will also play a pivotal role in shaping the future of the plant’s workforce and operational systems.

Key Responsibilities

  • Lead and develop a team of managers and technicians to ensure compliance with safety, sanitation, and quality standards.
  • Drive the development and implementation of manufacturing systems that improve productivity, quality, and cost effectiveness.
  • Facilitate, educate, motivate, coach, and guide the manufacturing team to achieve results.
  • Advance and sustain continuous improvement initiatives.
  • Manage employee and labor relations issues to support operational success.
  • Define and communicate a clear vision for an effective work system and guide the workforce toward that vision.
  • Oversee production scheduling and training functions.
  • Ensure business-critical information is effectively communicated across the operation.
  • Track performance against KPIs and leverage data to guide decisions.
  • Partner with cross-functional teams to ensure timely delivery of goods, materials, and ingredients.
  • Serve as a trusted advisor and sounding board to the Plant Manager when evaluating alternatives and new ideas.
  • Ensure employees understand the operation’s vision and progress toward goals.
  • Effectively manage the operations budget.
  • Own and lead an Operational Excellence Pillar.
  • Identify, coach, and develop current and future leaders.

What We’re Looking For

Minimum Requirements :

  • Bachelor’s degree.
  • At least 5 years of manufacturing experience. Food manufacturing highly preferred.
  • Proven ability to build and develop future leaders.
  • Lean knowledge with a strong understanding of a structured TPM pillar environment.
  • Experience working in a union environment.
  • Demonstrated ability to balance production demands with product quality.
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    Operation Manager • Buffalo, NY, US

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