Valet Attendant ($12 / hour + tips) - Annapolis Town Center

Valet Attendant ($12 / hour + tips) - Annapolis Town Center

Towne Park is a hospitality services company focused on delivering exceptional experiences. This role involves providing courteous, efficient service to guests, parking and retrieving vehicles safely, and assisting with luggage where applicable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients. Acknowledge and greet guests within five feet and use guest last names during interactions.
• Park and retrieve vehicles in a safe, efficient manner. Assist guests with bell services and luggage storage as needed. Open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and inquiries. Provide information on facility amenities and local attractions. Deliver messages, items, or guest amenities as requested. Shuttle guests to approved locations.
• Explain parking rates and retrieval procedures. Issue claim checks after receiving keys and collect them prior to issuing keys. Maintain ticket information (key tag, guest folio, vehicle location, damage survey, claim check receipts).
• Collect revenue when applicable and ensure accurate reporting of all functions performed.

Qualifications

Work Schedule and Benefits

Work Environment

The majority of work is outdoors, with conditions including extreme heat or cold. Travel up to 5% may be required. Reasonable accommodations may be provided to enable performance of essential duties.

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