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Hospital Manager

Hospital Manager

Southern Veterinary PartnersNew Orleans, LA, US
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Hospital Manager Opportunity

Animal Hospital of Old Metairie is a two-doctor animal hospital providing animal care to small animals since 2005 in New Orleans. Here at Animal Hospital of Old Metairie we go above and beyond to help as many people and their pets in our community to have the best human animal bond possible by offering a high standard of veterinary care and education in a low stress environment. We perform routine surgery, regular wellness checkup, and urgent care during business hours. We take pride in our community by participating in several events in the area as well as working with the local rescue groups. Animal Hospital of Old Metairie is searching for a trustworthy, dedicated, and passionate animal lover to join our team.

Mission Pet Health is an exciting, rapidly growing company dedicated to improving lives of pets, and people too, through personalized care. This serves the foundation for every decision that we make from striving to have exceptional client service to having the best people, processes, knowledge and tools that allow us to be better today than we were yesterday. As part of the SVP family, you will play an integral role in shaping the future of our organization. Excellent workplace environment and culture - in a rapidly growing company!

The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced, multi-doctor veterinary hospital. The main responsibilities of the Hospital Manager center around business / P&L management, HR functions including hiring / staffing, training, performance management, and instituting / maintaining compliance with policies and procedures that ensure safe and efficient practices within the hospital environment. The primary functions of the Hospital Manager include :

  • Creating and maintaining a healthy and engaged hospital culture
  • Successful management of all aspects of people development from training and on boarding to continued career development of our valued teammates
  • Supporting the needs of the Doctors through coaching and execution of appropriate teammate scheduling, maintaining an appropriate client schedule and coaching the team on opportunities that will improve their skills and efficiency
  • Hiring and appropriate staffing of the hospital
  • Partnership with clients, ensuring a positive experience for them and their pets
  • Proactively addressing client concerns as they arise
  • Representing the hospital in the community through participation in local events as needed
  • Meeting and exceeding agreed upon business goals and objectives
  • Effective P&L management including appropriate management of Cost of Goods and labor

Requirements :

  • Previous P&L management experience which includes demonstrated success driving results and managing labor costs
  • Experience with recruiting, interviewing and selecting high quality teammates
  • Excellent communication skills with demonstrated success tailoring messages to various audiences
  • Conflict management skills
  • Experience leading a diverse work force and establishing a positive, "can do" team environment
  • Experience leading in a customer focused veterinary practice, hospital or retail environment
  • Salary range $45,000-$50,000 / based on experience

    Health Care Plan (Medical, Dental & Vision)

    Retirement Plan (401k)

    Life Insurance (Basic, Voluntary & AD&D)

    Short Term Disability

    Paid Time Off (Vacation & Public Holidays)

    Mission Pet Health offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs

    Teladoc- FREE doctor access 24 / 7

    Discounted Veterinary Care

    EAP (Employee Assistance Program)

    A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth

    About Mission Pet Health

    Veterinarian-led. People-focused. Pet-obsessed. That's Mission Pet Health in a nutshell! We were founded by veterinarians who believe local practices thrive when autonomy, collaboration, and medical excellence lead the way. That belief still guides everything we dofrom mentorship to medicine to how we support our teammates. Driving our award-winning culture are our WAG values Work Together, Amaze, and Grow which fuel us to drive a tangible, lasting impact for our teams, the communities we serve, and the pets we care for.

    So, what's in it for you at Mission? Unparalleled opportunities for personal and professional development Benefits that buck the norm of the vet med industry A culture where YOUR well-being comes first We're on a mission to be the greatest veterinary company in the worldand we'd love for YOU to be a part of it! Mission is one of the leading veterinary care organizations in the U.S., formed by the joining together of Southern Veterinary Partners and Mission Veterinary Partners. Our mission is to provide world-class support to hospital teams on a hyper-local basis. Our Home Office teams manage the back-end side of the business so our hospital teams can focus on what matters most the medicine and caring for their patients. We're based in Birmingham, AL, but the heartbeat of Mission is in our 850+ animal hospitals and 20,000+ teammates across the country.

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    Hospital Manager • New Orleans, LA, US

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