An Scheduling Manager is key part of a management team and oversees High level Customer Service, such as maintaining complete contact with our clients for the purpose of scheduling projects and service calls. Maintain order processing with Operations and the technicians. Analyze and improve organizational processes, and work to improve quality, productivity and efficiency. Scheduling Manager Responsibilities : Provide inspired leadership for the company and organization. Support worker communication with management Maintain a complete and accurate schedule for our fleet Help promote a company culture that encourages top performance and high moral Oversee service contracts and scheduling of service contracts. Work directly with field techs to keep the schedule in order Promote and support worker communication with personnel and management team Scheduling Manager Requirements : 5 Years of Industry / field Experience Time management skills : You should have the ability to discern what's most important and to allot your own and your team's time accordingly. Experience in management, operations and leadership Understanding of project time lines and necessary target dates Work with Sales and client to obtain proper timelines Ability to build consensus and relationships among managers, partners and employees Excellent communication skills Excellent problem solving skills Understanding of purchasing, vendor management, products and services Ability to support a sales team with knowledge of scheduling and product information
Scheduling Manager • Rochester, NY, US