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Customer Service Coordinator
Customer Service CoordinatorUSA Jobs • Boulder, CO, US
Customer Service Coordinator

Customer Service Coordinator

USA Jobs • Boulder, CO, US
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Service Coordinator

Pay : $25 $27 per hour

Schedule : Monday Friday, 7 : 00 a.m. 4 : 00 p.m. (early outs on Fridays)

Location : Boulder, CO

Type : Temp-to-Hire | Long-Term Growth Opportunity

About the Company

We're partnered with a family-owned and operated roofing company with a team of about 50 75 employees. They're known for their supportive environment, long-term employees, and steady workload throughout the year.

About the Role

The Service Coordinator is the key link between field technicians, customers, and internal operations. This person ensures smooth scheduling, clear communication, and accurate invoicing while keeping a calm and positive attitude in a fast-paced environment.

Key Responsibilities

  • Coordinate daily schedules between the service team and customers
  • Answer incoming calls and respond to service inquiries quickly and professionally
  • Communicate updates to customers and technicians throughout the day
  • Create and process work orders, purchase orders, and invoices
  • Track service tickets and assist with job documentation and billing
  • Support management with project coordination and administrative tasks

What We're Looking For

  • Strong customer service and phone communication skills
  • Ability to stay organized, multitask, and keep calm under pressure
  • Proficiency in basic computer skills and data entry (ServiceTitan or similar software is a plus)
  • Experience in dispatching, counter sales, or invoicing preferred
  • Team player with a great attitude and dependable work ethic

    • Why This is a Great Opportunity

  • Stable, family-owned company with an excellent reputation
  • Positive work environment with opportunities for growth
  • Early Friday schedule and great work-life balance
  • Long-term potential for the right person
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    Customer Service Coordinator • Boulder, CO, US