Data Entry Clerk

Data Entry Eligibility Coordinator

The Data Entry Eligibility Coordinator is crucial in managing client intake and determining eligibility for various programs and financial assistance. The primary focus of this role is processing utility assistance applications, both mailed and walk-ins, ensuring accurate data entry into multiple systems.

Responsibilities :

• Process utility assistance mail-in and walk-in applications, entering client information into two databases : a state database and an internal database.
• Enter bio information, personally identifiable information, income details, pay stubs, utility bills, and household data to determine eligibility and enrollment.
• Complete internal documents to confirm application entry and save them to the client's electronic file.
• Contact clients via phone regarding missing or unclear information on their applications.
• Mail final notifications to clients regarding the status of their applications.
• Collaborate with various departments, programs, and services to ensure families receive maximum benefits.
• Attend staff meetings to provide insights and feedback.

Essential Skills :

Work Environment :

Work is conducted in an office environment from Monday to Friday, 8 am to 5 pm, with limited overtime. The dress code is business casual, with jeans permitted on Fridays. Yoga pants, shorts, or sweats are not acceptable attire. The office culture is described as a small 'family' environment within a non-profit organization dedicated to giving back to the community. There is potential for top performers to be extended or converted, contingent on proven performance.

Job Type & Location :

This is a 5 months contract position based out of Fort Wayne, Indiana.

Pay and Benefits :

The pay range for this position is $16.50 - $16.50 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type :

This is a fully onsite position in Fort Wayne, IN.

Application Deadline :

This position is anticipated to close on Sep 26, 2025.