Senior Manager, People Operations

AirtableSan Francisco, CA, US

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Senior Manager, People Operations

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Join Airtable as our Senior People Operations Manager and lead the transformation of our People function through scalable, automated, and AI-enabled processes. This is a unique opportunity to architect the future of HR at a high-growth software company, driving operational excellence, compliance, and employee experience across a global workforce. If you're passionate about building world-class HR systems, leveraging AI, and partnering cross-functionally to deliver seamless employee journeys, we want to hear from you.

What You'll Do

Design and continuously improve scalable, automated, and AI-enabled People Ops processes across the entire employee lifecycle (hire to retire)
Own the development, implementation, and governance of global HR policies in partnership with Legal, HRBPs, and Compliance
Build and maintain a proactive global HR compliance roadmap (e.g., CCPA, GDPR, and other regional regulations)
Design and scale a robust People operations infrastructure partnering with the HR Tech Lead to optimize our tech stack (Workday, Payroll, and integrations), lead the roadmap for service delivery tools (case management, ticketing, knowledge base), and enhance employee self-service and data integrity through automation and shared services.
Pilot and implement AI-powered tools and automations to reduce operational load and improve employee experience
Act as a key connector across Payroll, IT, Finance, Legal, Talent, and Workplace to ensure seamless, integrated employee experiences
Collaborate with HRBPs and L&D on program execution, including onboarding, engagement surveys, compliance training, and other lifecycle touch points
Identify and implement new EOR solutions, global payroll providers, and centralized documentation initiatives

Who You Are

Experienced HR operations leader (10+ years) with a proven track record managing teams and driving process improvement in a global, fast-paced environment

Skilled in mapping workflows, identifying automation opportunities, and scaling processes for efficiency and compliance

Deep expertise in HR systems, especially Workday, and a passion for leveraging AI and automation to enhance HR service delivery

Strong cross-functional collaborator with the ability to partner effectively across Payroll, IT, Finance, Legal, and other business units

Data-driven and outcomes-oriented, with a focus on operational efficiency, process SLAs, and system reliability

Adept at navigating complex regulatory environments and building proactive compliance roadmaps

Committed to delivering an exceptional employee experience through technology, process, and partnership

Airtable is an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances.

If you have a medical condition, disability, or religious belief / practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form.

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Operation Manager • San Francisco, CA, US