Associate Director, Patient Access Program

Associate Director, Patient Access Program

Corcept is leading the way in the research and development of cortisol modulators, molecules that regulate cortisol activity at the glucocorticoid receptor (GR). To date, we have discovered more than 1,000 selective proprietary cortisol modulators.

In 2012, we received FDA approval of Korlym (mifepristone), the first approved treatment for hypercortisolism (Cushing's syndrome).

Today, our team and collaborators continue to unlock the possibilities of cortisol modulation as a way to treat serious diseases. With more than 30 ongoing studies across a wide range of disease areas, including endocrinology, oncology, metabolism, and neurology, we remain dedicated to advancing the possibilities of cortisol modulation.

What began as a ripple of scientific truth is now poised to unleash a sea change of discovery representing a fundamental shift in the way we understand and treat disease.

Associate Director of the Endocrinology Patient Support Program (PSP)

The Associate Director of the Endocrinology Patient Support Program plays a key role in ensuring patient access to Corcept's endocrinology therapies by leading the case management team and overseeing day-to-day operations of the patient support program. This is a critical role for the organization as this individual is responsible for driving impact on patient outcomes as the leader of the case management team.

This role is responsible for facilitating patient support program objectives through setting, monitoring, and driving service goals. This role is responsible for the implementation and on-going management of program business rules while continually identifying opportunities for program improvements in scope of services and efficiency of delivery of services.

Responsibilities :

• Provide strategic direction and operational oversight for all case management patient support program activities, ensuring alignment with organizational goals and objectives
• Lead cross-functional collaboration with internal and external stakeholdersincluding patient advocacy, field reimbursement teams, sales, marketing, and specialty pharmacy partnersto optimize patient support strategies and drive measurable outcomes
• Drive case management team performance by providing coaching, development opportunities, and motivational leadership, fostering a high-performing and engaged team through regular feedback and performance monitoring
• Oversee the resolution of escalated or urgent patient and medical office inquiries related to access and reimbursement, ensuring timely and effective solutions that enhance customer satisfaction
• Develop and implement workforce management strategies, including volume forecasting, capacity planning, and proactive staffing assessments to ensure optimal resource allocation and service excellence

Preferred Skills, Qualifications and Technical Proficiencies :

Preferred Education and Experience :

The pay range that the Company reasonably expects to pay for this headquarters-based position is $167,800 - $246,700; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

Applicants must be currently authorized to work in the United States on a full-time basis.