Claims Team Manager, General Liability (Construction) (Addison)

Claims Team Manager, General Liability (Construction)

Join Our Team as a Team Manager General Liability at Zurich North America! Are you ready to lead a dynamic team and make an impact in the world of commercial general liability claims? Zurich North America is seeking a Team Manager General Liability to join our talented Claims team. This is an exciting opportunity to work in one of the following locations : Addison, TX; Schaumburg, IL; Atlanta, GA; Gold River, CA; Maitland, FL; Omaha, NE; Overland Park, KS; or Parsippany, NJ.

In this role, you'll take the lead in guiding a team of technical Claims Professionals, driving superior results, and fostering a culture of excellence. Your leadership will be key to ensuring operational efficiency, exceptional customer satisfaction, and the professional growth of your team members.

Your Key Responsibilities :

• Deliver Results : Oversee the management of commercial general liability claims of moderate complexity by providing technical guidance, direction, and performance tracking.
• Elevate Customer Satisfaction : Build strong relationships with internal and external stakeholders, resolve quality concerns, and ensure high levels of service.
• Drive Best Practices : Analyze claims trends, recommend process improvements, and uphold compliance with legal and regulatory standards.
• Lead with Purpose : Manage a high-performing team by recruiting, developing, and retaining top talent, fostering a collaborative and supportive workplace culture.
• Optimize Operations : Monitor team resources, allocations, and expenditures to manage costs effectively.
• Inspire Growth : Provide coaching, feedback, and development opportunities to help your team reach their full potential.
• Collaborate for Success : Partner with other business units to provide claims insights, assist with product development, and engage in customer and broker meetings.

Basic Qualifications :

Preferred Qualifications :

A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.