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Hotel General Maintenance Technician

Hotel General Maintenance Technician

Hampton InnCharlotte, NC, US
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Job Description

Job Description

As a member of the property maintenance team, the Hotel General Maintenance Technician is responsible for ensuring the proper operation of the hotel. From plumbing and electrical systems to HVAC and pool maintenance, you assist with general facility upkeep. Reporting to the General Manager and Chief Engineer, you are expected to deliver high-quality work that minimizes disruption to guests. You bring experience in construction trades, including plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and related skills. Your role is to maintain a safe, well-kept property for both your team and guests while upholding McKibbon's Guiding Principles.

A Day in the Life :

  • Work independently and monitor the operations and functions of the interior and exterior areas of the property.
  • Follow McKibbon Hospitality’s established guidelines to ensure the ongoing protection of company assets, associates, and guests.
  • Promote enhanced guest satisfaction by offering professional and friendly interactions.
  • Perform a variety of engineering and construction trade skills related to preventive maintenance and repairs in a timely and efficient manner.
  • Interact with employees and guests and utilize proficient communication skills when communicating in any form.
  • Help promote a collaborative, proactive, and interactive environment with other associates of the hotel.
  • Follow all safety protocols when using tools and equipment, and ensure they are stored in their designated areas in an organized and tidy manner.
  • Embrace the McKibbon Guiding Principles : Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.

Requirements :

  • 3 years’ minimum experience in a maintenance-type position
  • The ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
  • Knowledge of common causes of equipment malfunction.
  • Ability to repair and replace basic heating and air conditioner systems.
  • Skills necessary to perform basic painting and caulking skills.
  • Ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.).
  • Knowledge of preventative maintenance methods and techniques for maintaining equipment.
  • Able to perform tests to check for normal operation of the hotel’s equipment.
  • Knowledge of how to test pool and spa chemicals.
  • Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.).
  • Experienced expertise in the construction trades (highly desired).
  • Previous hotel experience (highly desired).
  • Ability to perform various maintenance tasks, which may include climbing stairs, walking 10,000 steps or more each day, utilizing power hand tools, and lifting up to 50 pounds.
  • Must be able to kneel, stand, and work in varying indoor / outdoor conditions, and access high or confined spaces as needed.

    • Ideal Skills & Qualities :

  • Ability to identify potential maintenance concerns and take appropriate action with minimal supervision.
  • Problem-solving skills.
  • Able to determine what action should be taken in response to a customer complaint, comment, or inquiry.
  • Knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task.

    • Perks & Benefits Beyond the Basics :

    We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

    Full Time Associates :

  • Comprehensive benefits package including medical, dental, and vision
  • Life insurance
  • Pet Insurance
  • Short and long-term disability
  • Paid time off and holidays
  • Tuition assistance

    • Financial & Occupational Wellness : All Associates

  • Competitive Compensation with incentives  (incentives vary by position)
  • 401K Savings Plan with 50% matching funds
  • Associate referral program
  • Brand and company training classes, workshops and conferences for career growth and development (varies by position)
  • Wellbeats APP to support physical and mental wellness

    • Personal Wellness :  All Associates

  • Fundraising matching funds program
  • Team volunteer opportunities
  • 24 / 7 chaplain services
  • Exclusive hotel rate discounts

    • Any state specific holiday, vacation or benefit requirements will apply

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