PM Shuttle Driver (FT / PT)

Job Description

Job Description

Description :

The Shuttle Driver is responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Shuttle Driver is also expected to support with front desk operations. Shuttle Driver must have strong analytical and navigation skills with the ability to coordinate multiple pick-ups and drop-offs on a schedule under continuously changing circumstances. Drive the vehicle according to scheduled vehicle runs and / or as needed for guests and accommodate guests during their stay in an attentive courteous and efficient manner.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Greet guests’ in a pleasant manner.
• Load and unload luggage carts.
• Load and unload van with luggage.
• Escort guests to rooms upon request.
• Check / store luggage for arrivals and departures using luggage tags.
• Open and close cab doors for arriving and departing guests.
• Deliver messages to meeting rooms.
• Maintain current listing of local and area attractions, special events, and activities.
• Maintain list of local transportation guides, churches, sport arenas, etc.
• Provide information, maps, and directions as required.
• Ensure lobby reader board is correct.
• Maintain cleanliness of motor entrance, front door and lobby area.
• Deliver flowers, packages and messages to guest rooms.
• Complete room changes.
• Perimeter check on hotel and lot
• Maintain cleanliness of van interior and exterior.
• Drive vehicle as per scheduled runs.
• Maintain compliance with all company policies and procedures.
• Perform related duties as assigned by supervisor.

Requirements : Activities :

Skills Needed :