Director of Duals ExperienceVirtualVocations • Fort Wayne, Indiana, United States
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Director of Duals Experience
VirtualVocations • Fort Wayne, Indiana, United States
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A company is looking for a Director, Duals Experience to enhance member satisfaction and retention strategies for Duals members.
Key Responsibilities
Identify opportunities and guide strategies to improve the overall member experience for Duals members
Provide strategic oversight and leadership for all member experience activities for Dual members and providers
Partner with Quality to support HEDIS initiatives and focus on improving key performance metrics
Required Qualifications
5+ years of supervisory / management experience
7+ years of experience in Strategic Planning, Business Development, or similar fields
Preferred background in consumer experience
BA / BS - Bachelor's Degree or equivalent required
MS in a Health Care related field preferred
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Director Experience • Fort Wayne, Indiana, United States
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