Human Resources Business Partner (Webster)

Human Resources Business Partner

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

The Human Resources Business Partner (HRBP) plays a critical role in aligning human resources strategies and initiatives with the overall business objectives of the credit union. The HRBP serves as a strategic advisor and partner to senior leaders and department managers, providing expertise in all aspects of human resources management. This role requires a deep understanding of credit union operations and industry regulations and the ability to drive HR programs that foster team member engagement, professional development, and organizational growth.

Principle Duties and Responsibilities

• Willingness and ability to exhibit Wellby Core Values every day.
• Works purposefully and is driven to provide the best team member experience.
• Provide strategic, creative, and collaborative leadership across assigned business units.
• Collaborate with leaders to understand business goals, challenges, and talent needs.
• Attend departmental meetings with respective business units when requested.
• Consult with line management, providing HR guidance when appropriate.
• Analyzes trends and metrics with Human Resources to develop solutions, programs, and policies.
• Guide managers on performance management, including goal setting, feedback, coaching, and performance improvement plans.
• Manages and resolves complex employee relations issues, ensuring a fair and consistent approach that aligns with legal and regulatory requirements.
• Conducts effective, thorough, and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of team members, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed.
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Champion Wellby's culture, values, and ways of working across all business units, team members, and locations, promoting an inclusive workplace.
• Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
• Partner with hiring managers to develop effective recruitment strategies that attract top talent to the credit union.
• Provides HR policy guidance and interpretation.
• Develops contract terms for new hires, promotions, and transfers.
• Proactively diagnoses issues and opportunities and takes necessary action to bring timely resolution for improvements to business performance by providing expertise on organizational design and change.
• Assist with revising strategies for the entire team member life cycle that illustrates the strategic priority of improving team member experience.
• Stay current with relevant labor laws, regulations, and industry standards, ensuring the credit union's HR practices comply.
• Act as a point of contact for team member inquiries and concerns, providing guidance on HR policies, procedures, and best practices.
• Work alongside the Human Resource team to enable effective planning and delivery to business units.
• Foster a teamwork environment that promotes collaboration and develops talent.
• Must be able to maintain confidentiality.
• Proficient with organizational / time management and multi-tasking abilities.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities (KSA)

Supervisory Responsibilities

Complexity & Scope of Work

Physical Demands & Work Environment