This position works with Sr. Learning & Development Specialists to support apprenticeships and training development for business groups in SMUD's Energy Delivery & Operations division. The role has two primary areas of focus : apprenticeship development, maintenance, and administration and the strategic planning and development of job specific training for various departments within Energy Delivery & Operations.
Developing, maintaining, and administering apprenticeships is a vital service provided and includes :
The strategic planning and development of job specific training includes :
Most job specific training is facilitated by subject matter experts on the job or in the classroom and supported by this role.
Purpose
Performs professional delivery of effective learning and development programs and services; plans, designs, develops, coordinates and delivers training to engage, develop, and retain a highly skilled, competent and motivated workforce.
Nature and Scope
This classification is comprised of two levels : Level "E" is the entry-level where incumbents are provided formal training and / or certification for progression to the journey-level of the classification. The incumbent is promoted / progressed to the journey level "J" upon successful completion of all training and / or certification requirements for the classification. Incumbents hired at the entry-level are required to successfully progress to the journey-level within 18 to 60 months, depending on the length of the training and / or certification program. If an employee is unsuccessful with progressing to the journey-level they will return to last class held or separate from SMUD.
Duties and Responsibilities
Required Education
Required Experience Qualifications
Knowledge Of
Instructional design methods; best practices in employee development and training techniques; procedures and practices for monitoring and managing projects; concepts and systems related to adult learning and trends in development training programs; applicable laws, codes and regulations governing training and development systems, trends and best-practices related to employee coaching and employee / management development and training techniques; business and employee performance improvement methods; Human Performance Improvement HPI gap analysis concepts and techniques, principles and practices for contract management; concepts for cost control and project scheduling; modern office practices and procedures; safety practices and procedures typical in a business environment; standard operating procedures for modern office equipment including a computer and applicable software; English grammar, punctuation and vocabulary standards.
Skills To
Analyze business strategies and objectives to determine employee learning and development needs, and develop and implement solutions; develop, design and manage learning and development programs; measure, evaluate and quantify the impact of learning and development work efforts; develop and present business cases for such efforts to management; proactively analyze skill-related risks to the business; serve as reference person for other employees; interact with others to influence, motivate and challenge; develop and maintain project budget and schedule; express ideas / facts clearly and concisely, taking into account the audience and nature of information; adapt to changing priorities and requirements; communicate effectively orally and in writing internally / externally; determine and analyze the costs and benefits of utilizing external training programs, write requests for proposals RFP, evaluate and select vendors, and manage contracts; proficiently use common MS Office application e.g., Word, Excel, Power Point and learning technology tools; establish and maintain mutually beneficial working relationships; collaborate and coordinate closely with all levels of employees across the organization.
Desirable Education
Desirable Qualifications
Certification in the following is highly desirable :
Physical Requirements
Applicants must be able to perform the essential job functions with or without a reasonable accommodation.
Our Commitment to Diversity & Inclusion
SMUD celebrates diversity, and inspires an inclusive culture based on trust and respect to create belonging and connection among our employees, customers, and communities. By working together, we are powering positive, equitable opportunities for all. We aspire to be a workplace where you can be yourself, achieve your best, and thrive together.
SMUD is proud to be an equal opportunity employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business needs and interests.
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Learning And Development Specialist • Sacramento, CA, US