About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc ., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Job Title : Hospital Liaison - Respiratory & DME Services
Job Summary
Are you passionate about patient care and experienced in healthcare coordination? We're looking for a Hospital Liaison to serve as a vital connection between hospital staff and our home care services. In this role, you'll work closely with Case Management and Continuing Care teams to ensure a smooth transition for patients requiring Respiratory Therapy and Durable Medical Equipment (DME) at home. You'll coordinate discharge planning, facilitate timely equipment delivery, and educate patients and caregivers on safe equipment use. The pay range for this position is 21.50 / hour - 24.00 / hour.
What You'll Do -Essential Job Functions
- Collaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient discharges
- Ensure timely delivery and setup of respiratory and DME equipment at the point of discharge
- Educate patients and caregivers on proper equipment use and maintenance
- Maintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logs
- Support emergency equipment needs and troubleshoot issues as they arise
- Participate in quality improvement initiatives to meet company and JCAHO standards
- Maintain strong relationships with hospital personnel and serve as a trusted resource for discharge planning
- Provide in-service training and CEU programs as needed
- Represent the company at trade shows and professional events
- Travel to patient homes for equipment setup and follow-up using a company vehicle
What You Bring
Experience in a healthcare setting, preferably in case management, discharge planning, respiratory therapy, or DME coordinationStrong understanding of patient care workflows and hospital operationsExcellent communication and interpersonal skillsAbility to manage multiple priorities and maintain detailed recordsComfort with technology and basic office software (Microsoft Outlook, Word, Excel)Valid driver's license and clean driving record (required for travel)Why Join Us?
Make a meaningful impact on patient outcomes by ensuring safe and timely transitions to home careWork in a collaborative healthcare environment with supportive leadershipReceive training on specialized respiratory and DME equipmentEnjoy a dynamic role that blends clinical coordination, patient education, and fieldworkQualifications
Employment Requirements
To ensure a safe and compliant work environment, employment is contingent upon :
Completion of a company-wide background checkDrug screening , if applicable to the positionA valid driver's license in your state of residence with a clean driving record, if driving is requiredEducation & Experience
Required :
High school diploma or GED equivalentPreferred :
Experience working with medical equipment or in a healthcare settingFamiliarity with medical billing practices and insurance reimbursementBackground in medical administration and record managementAt least three years of related work experienceKnowledge of medical terminologySkills & Competencies
We're looking for someone who can :
Perform basic mathematical calculations accuratelyCommunicate clearly and professionally in English, both verbally and in writingInterpret and respond to various forms of communication (verbal, written, visual)Handle sensitive information with discretion and confidentialityStay organized, manage time effectively, and solve problems independentlyWork well both independently and as part of a collaborative teamMaintain attention to detail while managing multiple tasksTechnical & Equipment Proficiency
You'll be expected to :
Use email and internet for communication and researchNavigate Microsoft Outlook, Word, and ExcelOperate standard office equipment (fax, copier, printer, phone, computer / tablet)Safely load, unload, and secure equipment according to company policyUnderstand and operate home respiratory equipment and suppliesTroubleshoot and perform basic mechanical repairs on equipmentPhysical & Environmental Demands
This role requires :
Lifting and transporting equipment (up to 65 lbs )Sitting, standing, walking, talking, and listening throughout the dayClose visual work with small print on screens and paperworkRegular contact with patients and equipment, with potential exposure to pathogensDriving a company vehicle for the majority of the workdayRotech Information
Benefits
Generous paid time Off and paid holidaysOvertime pay for non-exempt hourly positions based on business needsCommission for Account Executives
Fixed and variable rate car reimbursement for Area Managers and Account Executives
Employee discount programEmployee recognition programBonus and incentive opportunitiesMileage reimbursement (when applicable for the position)Telephone reimbursement (when applicable for the position)EAP401k, HSA and FSA / Dependent Care FSAMedical, Prescription, Dental and VisionLife Insurance, Disability, Accidental death, Identity protection and Legal servicesMeru Health Mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings solutions programs
HEPB and TB vaccinationsMake the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.