Regional Retail Store Manager

DESCRIPTION

As the Regional Retail Store Manager, you will lead the strategic and operational success of multiple retail locations across the region. This high-impact role is ideal for a results-driven leader who thrives in a fast-paced, customer-focused environment and is passionate about team development, data-driven decision-making, and delivering exceptional retail experiences.

RESPONSIBILITIES

Drive Regional Performance

Analyze sales data, trends, and forecasts to set and monitor performance goals for each store location.

Deliver Operational Excellence

Ensure all stores meet key performance indicators (KPIs) and service level agreements (SLAs) while maintaining staffing compliance.

Lead and Develop Teams

Hire, train, and manage store managers, fostering a culture of accountability, collaboration, and continuous improvement.

Strategic Collaboration

Partner with Retail clients and account teams to ideate and execute innovative retail strategies and initiatives.

Optimize Profitability

Support financial goals by managing labor hours, expenses, and overtime to maximize profitability across the region.

Facilitate Communication

Conduct regular manager meetings to share insights, revise goals, and boost team morale.

Market Intelligence

Stay informed on market trends, competitive landscape, and emerging best practices in retail sales and customer engagement.

Customer Experience Strategy

Develop and implement strategies to attract and retain customers, enhancing the overall brand experience.

QUALIFICATIONS

Education & Experience :

Bachelor's Degree required; High School Diploma or GED accepted with equivalent experience.

Minimum of 8 years in retail , including 5 years in a supervisory or multi-unit management role

Leadership & Team Development :

Proven success in leading and developing store managers and retail teams.

Ability to build morale , foster collaboration, and drive accountability across locations.

Skilled in conflict resolution with a calm, solution-oriented approach.

Strategic & Operational Expertise :

Strong analytical skills to interpret sales data, forecast trends, and implement performance strategies.

Experience in budgeting, cost control , and managing profitability drivers such as labor and expenses.

Deep understanding of market dynamics , competitor activity, and retail best practices.

Communication & Relationship Building :

Excellent verbal and written communication skills , with a focus on clarity, follow-through, and professionalism.

Ability to build senior-level relationships with clients, account teams, and internal stakeholders.

Comfortable leading regular manager meetings and presenting strategic initiatives.

Technical Proficiency :

Proficient in Microsoft Office Suite

Strong math skills for data analysis and budget management.

Additional Requirements :

Willingness to travel up to 50% weekly across regional store locations.

Thorough knowledge of company products and services, as well as those of key competitors.

Acosta is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

Acosta, and its subsidiaries, is an Equal Opportunity Employer

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