Senior Service Engineer

Job Description

Job Description

Senior Service Engineer

Location : Exton, PA

Full Time

Frontage Laboratories Inc. is an award winning, full-service, CRO / Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics / pharmacodynamics (PK / PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.

Job Description

The Senior Service Engineer is a specialized role responsible for providing high-level technical support, maintenance, calibration, and troubleshooting for metrology equipment and systems in our 760 Exton location located on Pennsylvania Drive. This position requires deep technical expertise, problem-solving skills, and the ability to manage complex service operations.

General Support Responsibilities Include

• Perform installation, calibration, maintenance, and repair of metrology equipment.
• Document all service activities, including calibration reports, service records, maintenance logs, and troubleshooting steps in a timely and organized manner.
• Create and maintain technical documentation for internal teams, ensuring that all procedures and results meet the quality assurance standards.
• Contact suppliers, improve methods, perform equipment maintenance, introduce new equipment, and so on.
• Ability to lift to 50lbs.
• Ability to follow safety procedures.
• Ability to work as a team.
• Ability to work independently with little supervision.
• Ability to work the 9am to 5 : 30pm shift with 30-minute unpaid lunch (M-F).

Education Requirements :

Experience and Skills

Salary and Benefits :

Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance.

Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.