Remittance Processor III High Speed Scan (3rd Shift)

Lockbox Remittance Processing Services

The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.

Essential Functions

• Perform quality checks on outbound mail and conduct basic troubleshooting and escalation of system / department issues.
• Operate and maintain high or low speed scanning equipment for duration of shift, with a high degree of accuracy and efficiency.
• Monitor systems and make workflow decisions driven by customer deposit, scanning, data entry, and transmission deadlines to meet deadlines and maintain service level agreements.
• Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work and, responding to emails.
• Meet department production and quality goals by processing multiple accounts with accuracy and in compliance with processing procedures.
• Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures.
• Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations.
• Cross-train and deliver results in other areas of the department as needed.
• Perform other duties as assigned.

Work Schedule

Knowledge, Skills & Abilities Required

Education & Experience

For this position, Commerce Bank is required to certify that you are not excluded from working with federally funded healthcare programs. If you express interest in and are considered for this position, you'll be asked to authorize our review of the Office of the Inspector General's List of Excluded Individuals / Entities, and any other similar state or federal exclusions list.

A reasonable estimate of the current base pay is $19.00 per hour.

The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location : 811 Main St, Kansas City, Missouri 64105