Precision, an Official Rolex Jeweler and leader in the luxury timepiece industry, is seeking a detail-oriented Inventory & E-Commerce Manager to own our inventory operations across in-store and online channels. This role is ideal for a tech-savvy professional who thrives in a fast-paced, high-accountability environment and is eager to make an impact in a growing luxury retail business.
Key Responsibilities
Inventory Control
- Receive and process all product intake into POS; manage transfers and reconciliations.
- Maintain real-time accuracy between POS, WooCommerce website, and marketplaces (eBay, Chrono24, etc.).
- Run daily checks to remove sold items, fix mismatches, and update pricing / availability.
- Conduct monthly inventory audits; prepare variance reports and corrective actions.
Listings & Content
Create and maintain product listings in WooCommerce (photos, descriptions, specs, SKUs, pricing).Manage listings on third-party marketplaces (eBay, Chrono24, etc.); monitor performance and compliance.Photograph incoming product to brand standards (consistent lighting, angles, editing).Collaborate with marketing on promotions, email campaigns, and content updates.E-Commerce Operations
Build and manage bulk uploads, data feeds, and mapping between systems.Track marketplace health metrics (account health, policies, delivery SLAs) to maintain top-rated status.Communicate new arrivals and special orders to internal teams; keep shared tracking spreadsheets current.Tech Support (Tier 1)
Troubleshoot basic issues with printers, scanners, logins, browser / POS quirks.Coordinate software updates; escalate complex IT issues to vendors when needed.Serve as point of contact for digital tools and e-commerce system support within the retail and service teams.Qualifications
2–4+ years of experience in e-commerce operations or inventory management (luxury, jewelry, or hard goods a plus).Hands-on experience with WordPress / WooCommerce product management.Strong working knowledge of Edge POS or similar inventory systems.Familiarity with eBay and marketplace operations (templates, policies, dashboards).Proficiency with Google Sheets / Excel (formulas, pivot tables, CSV handling).Technical fluency with basic IT troubleshooting (printers, networking, software updates).Product photography skills; basic editing in Lightroom / Photoshop or equivalent.Highly organized, detail-oriented, and proactive.Nice to Have
SEO basics for product listings.Experience with HubSpot or CRM integrations.Knowledge of watch references, components, or condition grading.What We Offer
Competitive salary based on experience.Full benefits package including health insurance, PTO, paid holidays, a retirement plan with match, and employee discounts.A modern, high-performing workplace with a collaborative, supportive team.Opportunity to work with a trusted name in luxury watches and industry-leading technology.Be Part of a Team That Runs on Precision
At Precision, we value accuracy, efficiency, and smart, solution-driven thinking. If you’re someone who takes pride in keeping systems running smoothly and thrives in a well-organized, fast-paced environment, we’d love to hear from you. This is a great opportunity to take ownership of our digital and inventory operations and be part of a growing team in the luxury retail space!
