Assistant Hospitality Manager

Assistant Hospitality Manager

FLSA Status : Non-exempt

Job Status : Full-time

Work Schedule : Managers are expected to work the number of hours required to complete their tasks (approximately 40-45 hours per week). Managers must attend meetings designated by department.

Reports To : Estate General Manager

Amount of Travel Required : Varies

Messina Hof Company Overview : Established in 1977, Messina Hof was developed from a family owned and operated vineyard and winery in Bryan, Texas. Messina Hof is dedicated to high quality world-class wine production and genuine hospitality in its winery and resort facilities located in Bryan, Fredericksburg, Grapevine, and Richmond, Texas. Messina Hof has doubled in size since 2012, and its annual wine production has grown to more than 200,000 gallons. Messina Hof's continued dedication to innovation, excellence, and family traditions is exemplified in its premium wines of distinction and landmark wine country destinations. It has also been continuously named the most awarded winery in Texas. Messina Hof is made up of a team of honest and passionate people of character that desire to be part of a rapidly growing company in an exciting and thriving industry.

Position Summary

The Assistant Hospitality Manager will be responsible for assisting with the growth, direction and maintenance of the Tasting Room, Wine Bar, and Vintage House Restaurant at Messina Hof Winery and Resort. This position will assist in the daily operations, achieving sales objectives, and training of staff. In the absence of the Food and Beverage Manager, this position will be responsible for all Tasting Room and Vintage House operations.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Oversee all aspects of the Tasting Room and Vintage House Front of House.
• Plan and execute training and managing employee development plans.
• Maintain staff files and process administrative paperwork regarding personnel, including, but not limited to, Time Off Requests, Timecards, Disciplinary Forms, Counseling Forms, creation of staff schedules according to event, and reservation needs, etc.
• Create a weekly / quarterly wait staff meeting curricula (primary focus of these meetings will center on service, efficiency, Messina Hof wine knowledge, safety, teamwork, upcoming Messina Hof / Designer Events, POS system, and restaurant / company procedures).
• Develop sales and achieve sales goals to make Messina Hof Tasting Room and Vintage House most profitable and run within budgetary guidelines.
• Assist the Wine Club and VIP department with the execution of in-house Wine Club and VIP events, such as Wine Club Pick-Up Parties and member bash, to maximize attendance and sales.
• Enforce departmental procedures and company policies with staff.
• Be responsible for safety and protection of departmental employees, including ongoing work site analyses and safety training.
• Promote dinners, tours, events, parties and repeat sales in the Tasting Room, and Vintage House.
• Responsible for cash handling duties including making cash transactions, verifying cash drawer, and giving change.
• Responsible for opening and closing procedures.
• Serve as Designer Events representative in the absence of the primary Event Manager
• Set-up, execute and wrap-up events for in-house and privately booked events when scheduled.
• Maintain Messina Hof's high standard of cleanliness and organization in all areas of the Tasting Room and Vintage House including, restaurant, resource room, gallery and barn.
• Maintain inventory control including scheduled transactions, movement of inventory and daily knowledge of floor stock.
• Assist with inventory management of salable gift items, promotional materials, food products, and other additional items as needed on a daily, monthly, quarterly, and annual basis.
• Perform other duties as required including assisting other departments as needed.

Qualifications

Position Qualifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms and stoop, kneel, and crouch. The employee must frequently lift and / or move up to 50 pounds. The employee is frequently required to stand for long periods of time. The employee is frequently required to climb up and down stairs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Messina Hof Wine Cellars, Inc. is an equal opportunity employer and a drug-free workplace.