Administrative Aide III

Administrative Aide III

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

The Prince George's County Health Department is currently seeking qualified applicants to fill an Administrative Aide III, grade A17 position, in the Health and Wellness division. This incumbent performs a variety of assignments in the areas of performing advanced secretarial / administrative duties that may include liaison and coordinative functions.

The Prince George's County Health Department's vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well-being. The PGCHD works to protect and support the public's health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions : Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources and the Office of the Health Officer. The mandate of the department has been, and will remain, broad. This plan emphasizes improving core functions and operations, including protecting the public from health threats, implementing strategies to support healthy living, and maintaining a focus on vulnerable populations, while developing efficient internal processes to support these activities.

Examples of work include leading and coordinating the work of subordinate clerical employees in work guidance as it pertains to budget administration activities, preparing correspondence with minimal instruction, managing telephone calls, emails and written correspondence, maintaining updated websites, ensuring that files are neat, organized and easily retrievable, providing assistance for both internal and external customers, managing the Chiefs Office efficiently, independently determining and prioritizing assignments, and demonstrating professionalism by effective and concise verbal and written communication.

Minimum qualifications include experience in the Administrative Aide II level equal to the length of the probationary period, or an Associates degree in Business Administration or Secretarial Science and one (1) year of secretarial / administrative experience which involved working with the public, office management and operational details. Preferred qualifications include 1-3 years' experience providing administrative support to Executive Leadership, 1-3 years' working with care coordination, case management or Medicaid recipients, experience collecting data to provide service referrals, 2-5 years of customer service and answering consumer questions, 1-3 years of working experience with Managed Care Organizations and Medicaid providers, preferred knowledge of NEMT and eMedicaid reporting platforms, and 2-5 years working experience applying policies and COMAR regulations.

Each application must include information that clearly demonstrates the above qualifications for this position.