Manager Clinic Practice

Manager Clinic Practice

The Practice Manager is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. May support 5 or more providers at any given time. This may also be specialty or multi-specialty environment.

The responsibilities include :

• Manage clinic staff on day-to-day operations.
• Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
• Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
• Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
• Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
• Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
• Work with Regional Director to develop and implement performance goals and objectives.
• Assist Regional Director with implementation and development of long-range plans.
• Monitor payroll system to control time management.
• Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.
• Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
• Act as the liaison between the practice and Central Billing Office.

Required Associates Degree

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters : being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.