Senior Customer Success Manager
VirtualVocationsMinneapolis, Minnesota, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Senior Customer Success Manager.
Key Responsibilities
Manage onboarding and implementation for new mid-size customers to ensure high adoption and engagement
Build trusted relationships through regular touchpoints and executive business reviews
Analyze account usage data to foster engagement and identify cross-sell and up-sell opportunities
Required Qualifications
3-5 years of experience in Customer Success, Account Management, or a similar role, preferably in a SaaS environment
Bachelor's degree or equivalent work or military experience
Proficiency with Google Workspace (G Suite)
Strong critical thinking abilities
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Senior Manager Customer • Minneapolis, Minnesota, United States