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Front Desk Associate (32 Hour Part Time) - Yerba Buena Island
Front Desk Associate (32 Hour Part Time) - Yerba Buena IslandAction Property Management • San Francisco, CA, US
Front Desk Associate (32 Hour Part Time) - Yerba Buena Island

Front Desk Associate (32 Hour Part Time) - Yerba Buena Island

Action Property Management • San Francisco, CA, US
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Overview

Action Property Management has a four-decade legacy as the premier HOA management company. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. We are the largest privately owned HOA management company in the West, serving over 300 communities across 9 offices with a team of nearly 900 dedicated members who help homeowners thrive and love where they live.

Action is seeking a 32 hour part-time Front Desk Associate to join our team at Yerba Buena Island located in San Francisco

Schedule : Sunday & Monday 2 PM-10 : 30 PM and Friday & Saturday 6 : 00 AM-2 : 30 PM (32 hours per week)

Compensation : $28.00 - $30.00 Per Hour

Travel Stipend : This position is located on Yerba Buena Island in San Francisco. A monthly stipend of $400 will be provided to support your transportation costs.

Job Responsibilities

  • Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
  • Maintain the appearance of the front desk area, lobby, and main elevators
  • Monitor lobby activity and maintain access control
  • Provide concierge services
  • Complete Daily Activity Report
  • Answer and direct incoming phone calls. Receive and distribute resident parcels
  • Address resident and guest concerns and questions
  • Demonstrate strong understanding of the association\'s governing documents

Qualifications / Requirements

  • Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
  • Minimum of a High School Diploma or equivalent
  • At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
  • Hospitality Management college students or recent graduates are highly desired
  • Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach

    • Why Join Action?

  • Action Property Management is committed to attracting and retaining the best talent in the industry.
  • Proudly certified as a Great Place to Work in 2025
  • Rated 4.0 stars on Glassdoor - Check out our reviews here

    • Team Member Perks

  • Comprehensive health benefits and paid time off package for qualifying employees
  • Exclusive employee discounts through ADP Marketplace
  • On-going hospitality and property management training
  • Opportunities for career growth and advancement
  • Values driven company culture promoting teamwork and excellence

    • Why You\'ll Love Working at Action

    At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our dedication to our values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

    Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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    Front Desk Associate • San Francisco, CA, US