Medical Receptionist - Full Time - Orthopedics - Sheffield

Medical Receptionist - Full Time - Orthopedics - Sheffield

NOMS Healthcare provides a different approach to healthcare. We are physician owned and physician led, where patient care is top of mind for all employees. Our goal is to continually improve our scope and depth of service based on the ever-changing needs of our patients. NOMS is also committed to taking an active role in the betterment of our community, particularly related to healthcare matters affecting our fellow citizens. We develop and support health care practices recognized for exceeding patient expectations, thereby setting the standard for excellence in Northern Ohio.

Company culture is at our core! Our core values are more than just words; they are a way of life! We believe in being patient centered, providing high quality service, teamwork, focusing on the communities we serve, and building trust. Do our values speak to you? We are rapidly expanding and want you to join our team!

As a medical receptionist, you have the opportunity to live our core values every day by helping our patients in all walks of life, providing high quality care, working with an excellent team, being a trusted resource for our patients and team members, and having an impact in the community through our engagement and volunteer efforts. In addition, the ideal candidate will be responsible for greeting patients, providing information, communicating with departments, and scheduling appointments as required. The ideal candidate will convey a positive image of the medical office.

Your day to day and essential functions include :

• Comply with all HIPAA and OSHA regulations and policies.
• Greet patients in a polite, prompt, helpful manner.
• Distribute forms for patient completion via clipboard or electric devices.
• Update and maintain correct patient data, insurance information and collect co-pays or outstanding balances owed NOMS.
• Answer phones in a pleasant manner and deal with customer needs expeditiously, including but not limited to screens calls, taking messages, and providing information.
• Scan documents in a copy machine or desktop scanner, identify documents, process the fax folder and file in appropriate folders / charts.
• Establish and maintain effective working relationships with patients, employees, and the public.
• Complete necessary paperwork such as encounter forms.
• Use a computer system to generate information necessary for billing.
• Assist with maintaining a clean, orderly waiting area including beverage area and reading materials.
• Assist with schedule testing / procedures and patient appointments with other physicians whom they may be referred to as directed.
• Book, coordinate, and reschedule patient appointments, and relay necessary messages to staff.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly, and appointments are confirmed.
• Assist with overseeing the area, coordinate patient movement and report problems or irregularities.
• Attend meetings as required.
• Assist in care and maintenance of office equipment.
• Other duties as assigned.

What you need to succeed includes :

What we offer you includes :

NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.