HR Generalist (Harlingen, TX)

GENERAL SUMMARY Under the general supervision of the HR Manager, the HR Generalist is responsible for supporting the Human Resources function through a variety of administrative, operational, and employee-facing responsibilities. This role provides comprehensive HR support with an emphasis on HRIS management, employee relations, investigations, onboarding, benefits administration, and compliance. The HR Generalist serves as a key contact for employees and management, ensuring HR processes are carried out accurately, professionally, and in accordance with company policy and employment law. MAJOR RESPONSIBILITIES & DUTIES HR Operations and Administrative Support Perform HRIS data entry, auditing, and personnel file maintenance. Support and enhance HR administrative workflows including digital file management and personnel recordkeeping. Coordinate and deliver new hire orientation sessions and support onboarding and benefits enrollment processes. Manage HR supply inventory and ordering. Employee Relations & Investigations Serve as a first point of contact for employee concerns and complaints; escalate complex matters to the HR Manager as needed. Conduct intake for employee relation issues and support in fact-finding, documentation, and investigative activities. Prepare investigation summaries and assist in drafting disciplinary documents. Partner with supervisors to promote positive employee relations and consistent application of company policies. Policy Compliance & Interpretation Provide basic guidance to employees and supervisors on HR policies, practices, and procedures. Ensure compliance with federal and state employment laws including FMLA, ADA, HIPAA, FLSA, EEOC, and workers' compensation. General HR Support Process terminations and support exit procedures. Assist with internal audits, reporting, and preparation of HR metrics. Provide customer service to employees and supervisors by responding to inquiries in a timely and professional manner. Perform other HR duties and projects as assigned. SKILLS & QUALIFICATIONS Required Competencies : Demonstrates strong judgment, discretion, and ability to maintain confidentiality. Excellent interpersonal skills and ability to communicate effectively with employees at all levels. Detail-oriented with strong organizational and time management skills. Proficient in Microsoft Office (Word, Excel, PowerPoint) and experience with HRIS platforms. Knowledge of general HR practices and employment laws; experience in employee relations and investigation processes preferred. EDUCATION & EXPERIENCE Associate degree in Human Resources, Business Administration, or related field and at least 3 years of progressive HR experienceOR High School Diploma (or GED equivalent) and 6 years of relevant Human Resources experience, including administrative and employee relations work. Competency To perform the job successfully, an individual should demonstrate the following competencies : Interpersonal Skills – Maintains confidentiality; Able to interact with a high volume of people; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things. Verbal Communication – Speaks clearly and persuasively in positive and negative situations; Listens and gets clarification; Responds effectively to questions. Written Communication – Writes clearly and informatively; Edits work for spelling, grammar and accuracy; Able to read and interpret written information. Problem Solving – Ability to design workable solutions to problems in a timely manner and within an ambiguous environment. Reasoning Ability - Apply common sense understanding to carry out instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Supports everyone’s efforts to succeed. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Quality – Completes work in timely manner; Works quickly and efficiently. Looks for and implements process improvements. Planning / Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes and schedules tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance / Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Flexibility to work as required and when needed to address urgent issues. Dependability – Follows instructions, responds to management directions; Takes responsibility for own actions; Keeps commitments; Commits to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.