Paratransit Contract Coordinator

The Job

Ride OMNITRANS to a satisfying career that lets you make a difference in the San Bernardino Valley. Omnitrans, provider of public mass transit for the San Bernardino Valley in Southern California is seeking a highly skilled professional to join our award-winning team. The ideal candidate hired will, under the direction of the Chief Strategy & Planning Officer andwill oversee paratransit demand response services in compliance with state, federal, and local laws and regulations concerning individuals with disabilities. Responsible for the administration of the purchased transportation contract. The primary focus of this position is the effective and efficient management of the American with Disabilities Act (ADA) paratransit service contract.

Examples of Duties

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position :

• Monitors performance of service contractors by analyzing productivity, cost effectiveness, customer satisfaction, regulatory compliance, contract adherence and overall contract performance; receives and answers service complaints, requests for information, and correspondence.
• Develops and implements methods to gather, record, monitor and analyze routes, passenger loads and capacities and prepares statistical reports for review.
• Prepares presentations relative to the overall performance of purchased transportation and otherreports as required; Develops, recommends, prepares reviews and implements transit operational procedures; Prepares and monitors contract budgets for purchased transportation.
• Manages the National Transit Database (NTD) data collection from contracted services and assists in integrating statistical information into the OMNITRANS NTD.
• Coordinates routing schedules for disabled subscription services with contract providers; Recommends specific transit service levels to ensure compliance with the Americans' with Disabilities Act regulations and requirements.
• Coordinates the quarterly vehicle maintenance inspection program with contractors; Conducts monthly audits on driver credentials, drug program, training quality for all positions; Conducts facilities check for cleanliness, safety hazards, neatness, etc.
• Assesses transit equipment needs and assists in the development of vehicle specifications. Participates in the procurement process. Assists in the preparation of Independent Cost Estimates (ICEs) and Scopes of Work (SOWs) for procuring paratransit services.
• Monitors and enforces contractor safety performance.
• Represents the Agency at Paratransit related meetings; Coordinates transportation activities with other City departments, divisions, and outside agencies. Tracks and submits invoices for Bus Bridge services provided.

SUPERVISORY RESPONSIBILITIES

Directly supervises assigned staff and Interns. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

The Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

Any combination of education and experience equivalent to a bachelor's degree; and four (4) or more years of increasingly responsible related experience in transit operations, demand response paratransit operations, fixed route operations, transportation management, or contract administration.

KNOWLEDGE OF :

Knowledge of transit operations, and a general knowledge of vehicle design, operation and maintenance. Ability to apply contract principles to proposals or current

contracts. Knowledge of the Americans with Disabilities Act. Knowledge of and ability to interpret changing laws and regulations, in the oversite of paratransit service delivery.

COMPUTER SKILLS :

Must be knowledgably in current business operating systems, software, and programs. Transit or Paratransit scheduling in Transitmaster, Trapeze or similar software preferred.

CERTIFICATES, LICENSES, REGULATIONS Possession of valid California driver's license (Class C) and good driving record.

The Selection Process

Candidates will be screened for relevant qualifying experience that consists of an evaluation of education and experience. The most competitively qualified candidates will be invited to participate in the selection process. The selection process may include a combination of written, performance, and oral examinations. All employment offers are contingent upon successful completion of a pre-employment physical exam, including a drug test, and a criminal background investigation, which will include Live Scan fingerprinting. For further information and to submit an application visit our website at :

https : / / omnitrans.org / business-employment / careers /

Omnitrans in an Equal Employment Opportunity Employer