Research Operations Manager

Job Description

Job Description

Applecart is the leading technology company creating a new category of "Decision Maker Marketing". The most important decisions are made by the hardest people to reach and influence. Historically, C-Suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-Suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them : those they know and trust. Applecart's platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them.

We are hiring a Research Operations Manager in our New York City office.

About the Role :

As a Research Operations Manager, you will manage and grow a team of researchers who use our tech platform to build impactful audiences on behalf of some of the country's most prominent companies, trade associations, nonprofits and advocacy organizations, and scale the processes they use to do their jobs. In this role, you will be a critical member of research team leadership and ensure Applecart's audiences are delivered efficiently and with the highest quality. You've previously managed a team and you're excited to bring your expertise in building and running productive teams. You are naturally curious and are excited about learning, mastering and eventually improving our research processes. You are extremely organized and proactive, pay close attention to every detail within a process, and are always looking for ways to improve and streamline your and your team's work. This role will report to the Head of Research Operations.

What You'll Do :

• Manage a team of researchers, including managing performance, identifying development areas, and providing training opportunities for team members
• Gain a deep understanding of our internal tech platform and architecture and ensure team knowledge as the platform evolves
• Prioritize and direct daily activities and ensure efficient team operations to deliver client audiences on time

Experiences and Capabilities You Bring :

This is a hybrid role. Work from home or in the office on Monday and Friday, and in Applecart's New York City office Tuesday through Thursday.

Compensation :

Our compensation package consists of three components : (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation.

The base salary range for this role is between $100,000-$130,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area.

A few facts about us :