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Customer Service Branch Associate III - Automotive Finishes
Customer Service Branch Associate III - Automotive FinishesThe Sherwin-Williams Company • Lake City, GA, United States
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Customer Service Branch Associate III - Automotive Finishes

Customer Service Branch Associate III - Automotive Finishes

The Sherwin-Williams Company • Lake City, GA, United States
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  • serp_jobs.job_card.full_time
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The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service, monitor inventory, assist with scheduling, and operate tinting, mixing and color matching equipment, as needed.

The individual selected for this role will be expected to work at stores within a 50-mile radius of Branch #9246 located at 1680 Forest Pkwy., Lake City, GA 30260.

Other locations will include :

  • Lithia Springs, GA #9251 located at : 1406 Trae Lane, Lithia Springs, GA 30122
  • Norcross, GA #9208 located at : 6300 Jimmy Carter Blvd., Norcross, GA 30071

This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment
  • Assist in planning delivery schedule to optimize unit efficiency
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Process sales transactions accurately and consistent with policies and procedures
  • Deliver products to the customer in a safe and timely manner
  • Keep a clean and safe working environment and optimize space utilization
  • Communicate and cooperate with supervisors and coworkers
  • Follow quality service standards and comply with procedures, rules and regulations
  • Ensure that the stockroom is organized
  • Assist with tracking inventory levels and comply with inventory control procedures
  • Minimum Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, with or without reasonable accommodation
  • Must have at least two (2) years of work experience in customer service, retail, or sales
  • Preferred Qualifications

  • Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch
  • Have at least three (3) years of work experience in customer service, retail, or sales
  • Have at least one (1) year of work experience using material handling equipment (for example : forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollies, conveyor belts, etc.)
  • Have at least a High School diploma or GED
  • #SHWSales

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    Customer Service Iii • Lake City, GA, United States

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