Endpoint Administrator

Job Description

Job Description

JOB SUMMARY :

The Endpoint Administrator is responsible for the security and compliance of all company endpoints including laptops, desktops, servers, mobile phones, and tablets. Activities include provisioning, decommissioning, monitoring and maintaining endpoints. Maintaining records in our Asset Management system. Managing and monitoring MDM and RMM portals. Troubleshooting non-compliant endpoints and making necessary changes to bring them into compliance.

Responsibilities :

• Manages endpoint enrollment and compliance in Microsoft Intune.
• Proactively monitors alerts in MDM, RMM, and EPDR portals, troubleshooting, diagnosing, and rectifying endpoints as needed.
• Recommends and develops plans to improve monitoring, processes, and systems including automation and compliance improvements.
• Documents implementation, decommissioning, and maintenance processes.
• Designs, tests, and documents computer and mobile hardware configurations.
• Maintains records and documentation related to hardware usage.
• Audits endpoint inventory and usage across multiple systems (e.g., MDM, RMM, Identity, Intune, etc.)
• Coordinates with vendors and company personnel to facilitate purchases.
• Researches new endpoint management technologies and recommends implementation.
• Mentors IT colleagues as necessary.
• Reviews and adheres to company safety policies and procedures.

Requirements :

Physical Requirements :

Other Job Requirements :