Content Strategist

A company is looking for a Content Strategist to support the rewriting of customer-facing content for their Help Center.

Key Responsibilities

Rewrite and structure content using standardized templates for clarity and consistency

Implement taxonomy and metadata in Contentful to enhance discoverability and machine readability

Verify content accuracy and maintain quality through peer reviews and adherence to editorial standards

Required Qualifications

3+ years of experience in content strategy, writing, or editing, preferably with Help Centers

Experience with Contentful is required

Demonstrated ability to manage multiple deliverables in a production-driven environment

Experience collaborating with cross-functional teams, including Product and Legal

Familiarity with structured content models and their role in automation and chatbot enablement