Lead Barista (Houston)

Overview :

The Post Oak Hotel is seeking a Lead Barista to join the only Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.

The Lead Barista will be responsible for leading the barista team to create a great guest experience through preparing and serving espresso-based coffee drinks and other beverages.

Responsibilities :

• Lead Barista team members by managing work load and delegating tasks to ensure smooth service
• Greet guests and welcome them in a friendly manner
• Take drink orders and follow policy regarding service of alcohol
• Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
• Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
• Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation
• Check on guests during their stay to ensure satisfaction and address requests / concerns
• Handle guest complaints or concerns professionally and bring issues to management
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting

Qualifications :

What we offer you :

Disclaimer : The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

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Pay Range :

USD $16.00 - USD $16.00 / Hr.