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Senior CRA Compliance & Operations Manager

Senior CRA Compliance & Operations Manager

Western Alliance BancorporationPhoenix, AZ, US
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Senior CRA Compliance & Operations Manager

CityScape

As Senior CRA Compliance and Operations Manager, you manage a team responsible for compliance with implementation of the requirements of the Community Reinvestment Act (CRA), related regulations, and operation of the Bank's community development service and donation programs. You work in close partnership with the Head of Community Relations / CRA Officer and the Bank's regional CRA Community Development managers to ensure a sound compliance program and support the Bank's reputation in its communities.

Your responsibilities include the maintenance of policies and procedures, internal controls, and periodic updates of the business unit's Risk and Control Inventory and Self-Assessment. To ensure data integrity for both regulatory and management reporting, you implement the business unit's internal control testing with team resources and with the Bank's service providers. You facilitate testing activities and requests for information from Corporate Compliance, Internal Audit, and regulatory examiners. You oversee reporting of the Bank's CRA program performance to its CRA Strategic Plan to various management and board committees and business units. In addition, you maintain reports of bank performance to the CRA Large Bank tests, including peer analysis when data is available. You will participate in the evaluation of new products & services as well as geographic expansion of the Bank's business lines to assess and advise on applicable CRA impact. Oversee compliance with technical aspects of the CRA including maintenance and disclosure of the CRA Public Files, CRA lobby notice, and coordination with the Bank's complaint management program on potential comments to be placed in the Bank's CRA Public File. Manage the record keeping and analysis of lending, investment, service, and donation activities that contribute towards the Bank's CRA goals. This involves ensuring the online system can be relied upon as the primary system of record and for accurate real time dashboard reporting. Oversee the processing on charitable donations to ensure controls are adhered to including sufficient due diligence and record keeping of supporting documentation. Oversee budget and relationships with key vendors of the business unit's software tools and community and Federal Home Loan Bank programs. Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

What you'll need :

  • 8+ years of related experience within the financial industry.
  • Bachelor's degree in related field preferred.
  • Previous leadership and supervisory experience required.
  • Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and / or other commercial banking products and services.
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Advanced understanding of the Community Reinvestment Act (CRA) regulations and compliance requirements.
  • Advanced analytical skills to interpret data and identify trends related to community needs and lending patterns.
  • Advanced speaking and writing communication skills.
  • May require up to 25% travel.

We offer all the important things you'd want like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and / or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue.

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