Senior Consultant

A company is looking for a Senior Consultant to join their Customer Success Team.

Key Responsibilities :

Perform post-sale technical implementation, including installation, upgrades, testing, and system configuration

Partner with clients and third-party providers to resolve technical issues and integration challenges

Maintain a high level of industry-specific business knowledge and keep customers informed of project progress

Required Qualifications :

Minimum of 5 years of related experience with a bachelor's degree, or 3 years with a master's degree

Experience in account management, relationship management, or product management

Prior experience with third parties, consultants, VARs, and application providers is desired

Exposure to ERP platforms such as Sage X3 is a plus

Proficiency with MS Office and Internet browsers