Director of Customer Communication Management Job at Fiserv in Omaha

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director of Customer Communication Managment

We are seeking a visionary and hands-on Director of Customer Communications Management (CCM) to lead the strategy, development, and delivery of modern, high-impact customer communication solutions. This role will oversee multiple development teams and collaborate closely with product managers, operations, compliance, and business stakeholders to ensure communications are timely, personalized, and aligned with business objectives.

The ideal candidate brings a deep understanding of Quadient Inspire and OpenText Exstream platforms and is passionate about evolving customer communications into a competitive advantage through automation, integration, and customer-centric design.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

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Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

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