REMOTE Insurance Collectors / Patient Account Rep II

Insurance Collector / Follow-up Representative

Insight Global is seeking an Insurance Collector / Follow-up Representative to work in the Revenue Cycle department for a large regional rehab client. As an Insurance Collector / Follow-up Rep you will work remotely to minimize our client's backlog of outstanding invoices with insurance companies to be paid. You will be responsible for ensuring efficient resolution of billing discrepancies and denials / rejection by promptly analyzing and understanding Explanation of Benefits (EOB) or Remittance Advice (ERA) received from insurance carrier and taking appropriate action according to company guidelines and client-specific processes. You will also be following up with insurance companies via phone calls or payer portals on denials and payments, identifying trends, and researching payer policies to provide insights to the management team. Additional you will be responsible for correcting and resubmitting claims, performing documentation and data entry, and monitoring accounts receivable follow-up work queues and reports.