Insurance Verification Team Lead TX

Job Title : Remote Insurance Verification Team Lead

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Location : Fully Remote – All equipment provided

Eligible Areas : Candidates must currently reside near Dallas,TX (75056) to be considered.

Contract Length : Starting November 1st runs through mid-February 2026

Pay Range : $20.00 – $23.00 / hr

Schedule : Full-time | Must be fully available for any shift between 7AM–7PM CST / 8AM–8PM EST

Monday through Friday with occasional Saturdays as needed

About the Role :

Are you an experienced leader in the healthcare field looking to work from home? We’re hiring Remote Healthcare Team Leads to support a high-volume client in the healthcare sector during its busiest season. This is a great opportunity to make an impact with a top-performing organization focused on delivering outstanding service and support to patients across the country.

In this role, you’ll provide daily guidance, training, and performance monitoring for a team of remote Benefit Verification Specialists. You’ll be instrumental in driving productivity, maintaining service standards, and ensuring top-quality results are achieved on every interaction.

Key Responsibilities :

Provide daily direction and workflow oversight for remote team members handling benefit verifications

Deliver real-time coaching and performance feedback to ensure accuracy and efficiency

Monitor productivity metrics and quality targets; intervene when benchmarks are at risk

Support the training and onboarding of seasonal team members

Identify challenges within the process and propose actionable solutions

Escalate issues according to established protocols

Foster strong communication and engagement across the team

Assist with the development and refinement of training materials and documentation

Promote a positive, results-oriented culture through active support and leadership

What We’re Looking For :

2+ years of healthcare experience in one or more of the following : specialty pharmacy, reimbursement, insurance verification, or medical office support

1+ year of experience in a supervisory or team lead role

Experience in high-volume benefit investigations is highly preferred

Comfortable leading a fully remote team

High school diploma or GED required; bachelor’s degree preferred

Strong organizational and multitasking skills

Proven ability to communicate effectively, resolve issues quickly, and keep team members engaged

Proficient in Microsoft Office Suite

This Role Could Be a Fit If You :

Excel in high-energy, fast-paced environments

Enjoy supporting others and helping a team hit their goals

Have experience balancing quality and productivity in remote work settings

Are adaptable, coachable, and solution-oriented

If you're ready to take your leadership experience to the next level with a company that values your skills and supports your growth — apply now! This is your chance to make a meaningful difference, all from the comfort of your home.

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