Fitch Learning | Client Relationship Director - Chicago, IL

Fitch Learning | Client Relationship Director - Chicago, IL

Fitch Learning is seeking a Client Relationship Director based out of our Chicago office. This director-level, strategic role focuses on shaping and expanding our client base with emphasis on sales, business development, product strategy, and in-depth financial services expertise. The ideal candidate will proactively identify and qualify prospects, develop new client relationships, drive growth, and collaboratively design impactful learning solutions.

About Fitch Learning : Fitch Learning is a leader in financial services training. We deliver learning solutions for apprentices, graduates, and professionals with 10+ years in Financial Services, including expert faculty, e-learning, coaching, and blended assessments. Fitch Learning is a division of Fitch Group.

How You’ll Make an Impact :

• Sales and Business Development : Serve as the key contact for developing and nurturing new client relationships, focusing on financial services organizations. Engage clients and prospects using a consultative approach to understand business priorities and learning needs, proposing holistic solutions. Build new accounts through market analysis, outreach, and networking. Expand existing accounts through industry knowledge and referrals. Manage client data in Salesforce and produce regular revenue forecasts. Oversee contracts for clients and contractors, and transition secured projects to the delivery team while maintaining oversight of commercial issues and relationships.
• Product Strategy and Content Development : Work with colleagues to design innovative learning solutions for financial services clients. Identify opportunities to expand into new markets and broaden product offerings with a client-driven focus. Apply knowledge of US and global financial markets to inform program development. Ensure learning solutions stay relevant and responsive to evolving client needs. Determine product pricing strategies and manage content development, translations, and updates. Collaborate with Marketing on collateral and product launches. Leverage Fitch Learning resources to expand your industry knowledge.

You May be a Good Fit if :

What Would Make You Stand Out :

Why Choose Fitch :

Fitch is committed to providing objective, timely, independent, and forward-looking credit opinions. To protect Fitch’s credibility, employees must avoid conflicts of interest and may be asked to declare holdings or divest if necessary before starting work. Fitch is an Equal Opportunity and Affirmative Action Employer; we evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, or other statuses protected by law.

For Chicago roles only : Expected base pay rates for the role will be between $130,000 and $160,000 per year. Actual salaries are determined on an individualized basis and may vary based on education, experience, and other factors. Base pay may be complemented by commission, discretionary bonuses, long-term incentives, and other benefits.

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