Retail Sales Supervisor

Job Title

Retail Sales Supervisor

Job Overview

Our Retail Sales Supervisors are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry. At Bob's, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the "Bob's Way," our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas :

Core Competencies & Expertise

Team Leadership and Staff Development

Customer-Centric Sales Coaching

Effective Communication and Active Listening

Critical Thinking and Problem Solving

Goal Setting and Performance Management

Operational Execution (Open / Close Procedures, Showroom Readiness)

Conducting Team Huddles and Sales Drills

Driving Customer Engagement and Satisfaction

Sales Strategy Execution

Process and Workflow Management

Preferred Competencies & Skills

3+ years in a supervisory or sales leadership role

Experience managing commission-based teams

Knowledge of retail operations and customer experience standards

Familiarity with e-learning and team training platforms

Strong organizational and time management abilities

Who We Are

At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks

Competitive Medical, Dental, and Vision Insurance

Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!

401(k) Profit Sharing Plan with a generous company match

Pet Insurance and employer-paid Life Insurance options

Professional Development : Tuition reimbursement, on-demand learning, and career progression pathways

Employee Discount starting on Day 1, plus exclusive partner discounts

And so much more!

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

• Proven leadership experience in a customer-focused retail environment

Must be at least 18 years old to be considered for employment with Bob's

Physical Demands

Ability to stand and walk for extended periods

Ability to lift, move, and handle up to 50 lbs as needed

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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