Technical Support Specialist III

Job Description :

Job information Technical Support Specialist III from the Company The State of New Hampshire , this latest Technical Support Specialist III job vacancy is located in the city Concord, NH located in the country United States . This latest job opening is open to job seekers who have the latest education / graduate Master Degree . Job Vacancies in this Information Technology field have been opened and published up to the specified time.

Job Responsibility :

DEPARTMENT OF INFORMATION TECHNOLOGY

User Services Division - Enterprise Desktop Services

45 S. Fruit St.

Technical Support Specialist III

Position #30141

$57,388.50 - $68,094

• See total compensation information at the bottom of announcement.

The State of New Hampshire, Department of Information Technology, User Services Division - Enterprise Desktop Services has a full time vacancy for a Technical Support Specialist III.

SCOPE OF WORK : To perform installation, configuration, operation, and maintenances of desktop hardware, software, and peripherals for New Hampshire Employment Security (NHES). To provide PC LAN hardware and software installation, hardware maintenance, troubleshooting, and support. Responsible for reporting inventory updates / changes, creation and maintenance of technical documentation, and hardware moves of agencies supported by this position. To work with customers and to provide instruction and guidance.

ACCOUNTABILITIES :

MINIMUM QUALIFICATIONS :

SPECIAL REQUIREMENTS : Position requires experience supporting Windows with Active Directory, as well as desktop experience supporting various levels of desktop operating systems,

Temporary schedule changes or off hours work (non-business hours) may be required to allow for planned installations and upgrades or for other work that cannot be done without major disruption to users and network systems within core business hours. May be reassigned based on workload and / or support requirements.

PREFERRED QUALIFICATIONS : A+ certification or equivalent experience preferred.

PREFERRED WORK TRAITS : Knowledge of data communications and internetworking, a thorough knowledge of microcomputer operating systems, software and hardware, strong technical, analytical, and problem-solving skills, and the ability to function independently in a demanding environment.

The State of NH total compensation package features an outstanding set of employee benefits, including :

EOE

TDD Access : Relay NH 1-800-735-2964

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